A unique order ID
Every bag gets its own number the moment it is booked. Reception, our rider and you all quote the same one.
Changing hotels · Bangkok
Collected at one hotel, delivered to the next.
Moving across town mid-trip? Hand the bag over at the old address and pick it up at the new one — no detours, no dragging damp clothes between lobbies.
- Different pickup and delivery address
- No extra fee for the change
- Reception holds it under your name
- From ฿399 all in
A move is the worst moment to be carrying dirty laundry.
Multi-stop trips are common here — a few nights on Sukhumvit, a few by the river, a weekend in Siam. The washing usually gets left until the move, which is exactly when you have the least time.
Because we work to an order number rather than a room, the bag can start at one hotel and finish at another. Book the collection at the address you are leaving, then tell us where you are going. Reception at the new hotel holds it under your name until you arrive.
The safest pattern is a morning collection on moving day with a next-day return to the new hotel: the bag is out of your way during the move and waiting when you have settled in. If both stays are short, Same Day before 11:00 AM or 4-Hour Express can compress it further.
How we keep it straight
Every bag is tracked, weighed and checked.
The order number is what follows you, not the room number.
Live order tracking
Follow the bag from collection to return on your tracking page — no need to ask where it is.
Reception handover, recorded
We log who handed the bag over and who signed for it coming back, at the front desk or the lobby.
Weight confirmed at intake
The bag is weighed when it reaches the laundry, so you always know it matched the package you paid for.
Status updates as it moves
Picked up, washing, folding, ready, out for delivery — you are told, you don't have to chase.
Quality check before it leaves
Every bag is checked and counted before delivery, so nothing goes back damp, unsorted or short.
Payment status you can see
Paid or unpaid is on the order itself. No surprise charges at the door.
Delivery confirmation
The order is only closed once the bag is back with you or signed for at reception.
How it works
How a move-day booking works.
Two addresses, one order number.
Book at the old hotel
Pick a collection window there and note the new hotel in the booking, or message it to us on WhatsApp.
Check out unencumbered
The bag is already with us. Nothing extra to carry across the city.
Collect at the new desk
Reception holds it under your name and order number, sealed and folded.
Pricing
One bag. One price.
One delivery fee per order, whichever covered address it returns to: ฿399 Small, ฿599 Classic, ฿999 Family Plus with collection and return. Same Day ฿498 / ฿698 / ฿1,198; 4-Hour Express ฿598 / ฿798 / ฿1,298.
Small
฿399
Up to 2.5 kg
Pickup & delivery: FREE
Best for a few items
Classic
฿599
Up to 4.5 kg
Pickup & delivery: FREE
Best for most travelers
Family Plus
฿999
Up to 8.5 kg
Pickup & delivery: FREE
Best value for families & long stays
FAQ
Moving-day questions, answered.
Nearby
Next steps
Laundry before checkout
Timing a wash against the checkout clock.
Find your hotel
Check we publish pickup details for both addresses.
Pickup & delivery
Coverage, windows and how handover works.
Travelling as a family
One 8.5 kg bag for the whole group.
Same-day laundry
When the move leaves only one day.
Full price list
Bag sizes, speeds and add-ons.
Moving hotels this week?
Send the bag from the old address and collect it at the new one.
Arrange Pickup